Welcome to Support Forum.
Please get familiar with support forum. I would like to mention few things before you start posting.
Please never give your code snippets, site links, username, password or any personal information in public topics.
While creating new topic, please check the POST SETTING
If you tick/check the Close option means that the topic is closed and we won't reply to this topic.
If you tick/check the Public option means the topic is public and all the members and public can view the topic.
I hope you can understand this forum.